FREQUENTLY ASKED QUESTIONS (FAQ)

SHIPPING

Do you ship across Europe?

Yes, we offer fast and reliable shipping to all European Union countries for PMU artists and studios.

How long does delivery take?

Delivery usually takes 1–3 business days, depending on the destination country.

Where do you ship from?

All orders are processed and shipped from within the European Union to ensure fast and reliable delivery.

PRODUCTS

 

Are your PMU products certified?

Yes, all PMU pigments, needles, and devices meet professional quality standards and are certified for safe use by PMU artists.

Are your products original?

Absolutely. We only supply 100% original PMU products from trusted professional brands in the beauty industry.

What is PMU?

PMU (Permanent Makeup) is a cosmetic technique used by professional artists to enhance eyebrows, lips, and eyeliner using specialized pigments and devices.

ORDERS

Who can order from KDUshop?

Our store is designed for PMU artists, beauty studios, and beginners training in permanent makeup across Europe.

Can I receive a VAT invoice?

Yes, invoices are automatically available for all orders.

 

Can I change or cancel my order?

Please contact our support team as soon as possible after placing your order.

RETURNS & CLAIMS

Do you accept returns?

Yes, returns are accepted in accordance with EU regulations. Please contact our support team for assistance.

What if my order arrives damaged?

Please reach out to us immediately — we will arrange a replacement or refund for you.

CONTACT

How can I contact you?

You can reach us on Instagram @kdu_distribution or via email at kdudistribution.info@gmail.com.

KDUshop

Professional PMU supplies in Europe for artists and studios.

We are a trusted European supplier of certified PMU pigments and professional permanent makeup products.